Our Alarm Response Center has Five Diamond Certification from the Central Station Alarm Association (CSAA), which means 100% of our operators have achieved proficiency and certification.

Less than 3% of recognized North American monitoring centers have Five Diamond Certification*.

Each of our CSAA-certified operators has completed more than 96 hours of classroom training and 8 weeks of hands-on mentoring; they're prepared for any emergency.

The Alarm Response Center has a redundant, 24/7 backup monitoring center as a safeguard against power outages.